Dear Customers,

we store our fine wines in different warehouses, operated by different companies: therefore, sale conditions (like shipping costs, duties, taxes) may vary depending on where the bottles you'd like to purchase are located and where/how you want them to be delivered to. When you request a quote, we'll always make sure to offer you the best option available depending on these factors.
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Please ensure that you have read and understood the following terms and conditions before you place an order for any wines that are offered on the Lady Wine website.

Angelica Wine SRL.S is a company registered in Italy under company number 12874331007 and registered address Via Oliveta 16, Borghi, 47030.

ANGELICA WINE SRL.S
Tel. +39 3939088600
Email: info@lady-wine.com
VIA CAVOUR 10 CERVIA 48015
VAT. NUMBER: 12874331007

Conditions of Sale
Prices
Payment
Delivery
Acceptance of Goods
Warranty/Returns
Overdue Payment or Non-Collection of Goods
Personal Informations
Law

Conditions of Sale

In Italy, it is illegal to sell alcohol to anyone under 18 years of age. Similar restrictions apply in other jurisdictions. By placing an order with Lady Wine, you, the customer, confirm that you are at least 18 years old (or of legal age for purchase of alcohol in the relevant jurisdiction). A contract for sale incorporating these terms comes into existence when we respond to your enquiry confirming your order. The contract is conditional upon wines not having been previously sold by ourselves or our suppliers, and we will notify you without delay should this occur.

Prices

Unless otherwise shown, all prices on our site are:

  • Quoted per bottle (BT) or per case as indicated
  • Exclusive of VAT/IVA and duty, unless marked as DP (duty paid, in which case VAT/IVA will also apply)
  • Exclusive of delivery charges
  • Provisional and subject to our confirmation, upon acceptance of your order
Please note that final prices may vary depending on your location, on taxes and/or duties due, on shipping options available and of the requested quantity of bottles. Each customer contacting our Web Customer Care at info(at)lady-wine.com will receive a personalized quote - like the one you see below - presenting our best offer, as long as the different payment options available.

Payment

Payment is due upon receipt of invoice, and may be made by bank transfer: our IBAN codes are available clicking here. Credit card payment is available too on selected orders. Orders must be paid in full before release of goods. We are entitled to retain possession of any goods if any sum is outstanding, and deliveries and/or collections may be suspended.

Please note that we currently ship wines from different warehouses: different conditions may apply, depending on where you want the products to be delivered to.

Here are our warehouses and how you can benefit from their different locations:

Satyrio, London, UK | Code SAT

Located in Aldgate, London, Satyrio is a stylish fine dining Italian restaurant and wine boutique.

  • Collection of wines stored there, all of which come with paid duties, can be arranged with our staff
  • Shipping is always free within UK mainland for orders of £1.000,00 £500,00 excluding taxes or more. Otherwise, shipping costs for both national and international destinations are added to your quote (see image above) and you can always review the total amount due before completing your order. Please note that if the amount of your order is less than £1.000,00 £500,00 excluding taxes shop prices will be applied.
  • For orders over four cases or other informations regarding international deliveries please feel free to contact our Web Customer Care department by email at info(at)lady-wine.com

Seabrook, London, UK | Code SBR

Wines stored at this warehouse are into a bond status: this means that they have not passed through customs and no Duty or VAT has been paid on them yet.

  • Minimum order for wines stored at this location is £1.000,00 £500,00 excluding taxes.
  • Free shipping is currently not available from our Seabrook Warehouse
  • Shipping costs for wines stored at Seabrook are added to your quote (see image above): you can always review the total amount of your order before completing the purchase
  • For orders over four cases or other informations regarding international deliveries please feel free to contact us by email at info(at)lady-wine.com

Bottega d'Arte, Cervia, Italy | Code BOND

Wines stored at this warehouse are into a bond status: this means that they have not passed through customs and no Duty or VAT has been paid on them yet.

  • Wines stored at Bottega d'Arte are shipped for free to Italy's mainland for minimum orders of €1.000,00 €500,00 excluding taxes and collection at the site can be arranged as well. Otherwise, the shipping costs are added to your personalized quote (see image above): you can always review the total amount of your order before completing the purchase. Please note that if the amount of your order is less than €1.000,00 €500,00 excluding taxes shop prices will be applied.
  • Shipping to another warehouse can't be classified as a "mainland destination"
  • For orders over four cases or other informations regarding international deliveries please feel free to contact us by email at info(at)lady-wine.com

Lady Wine Logistics, Italy | Code LWL

Wines stored at this warehouse are into a bond status: this means that they have not passed through customs and no Duty or VAT has been paid on them yet.

  • Wines stored at Lady Wine Logistics are shipped for free to Italy's mainland for minimum orders of €1.000,00 €500,00 excluding taxes but no collection at the site can be arranged
  • If your order does note equal or exceed this amount shipping costs will be added to your quote (see image above): you can always review the total amount of your order before completing the purchase. If the amount of your order is less than €1.000,00 €500,00 excluding taxes shop prices will be applied.
  • Please note that shipping to another warehouse can't be classified as a "mainland destination"
  • For orders over four cases or other informations regarding international deliveries please feel free to contact us by email at info(at)lady-wine.com

Delivery

Details of delivery costs and timeframes will be finalised after we confirm your order. Indications of delivery dates prior to that should be considered as estimates, and are not intended to be contractually binding. We may, at your request and as your representative, arrange transport but we accept no liability for any failure on the part of carriers.

Acceptance of Goods

It is your obligation to inspect goods immediately upon receipt and to notify either ourselves or the carrier immediately of any shortage or damage. In the absence of any notification within 5 (five) days, any shortage, damage or other deficiency will be deemed to have occurred after delivery.

Warranty/Returns

We undertake the proper safekeeping and storage of wines in our possession, and will act in good faith when purchasing wine. It is normal to find that individual bottles can mature, improve and decline in taste at different times in the life cycle of a wine. For this reason ANGELICA WINE SRL.S nor MK WINE LTD will not be responsible for the condition of a wine, or whether the wine corresponds to the qualities which might be expected from its description; and ANGELICA WINE SRL.S nor MK WINE LTD shall not be liable to the customer for ullages or for any deterioration in the condition of any wine, which can occur naturally to all wines no matter how well cared for, whether that wine is in reserve storage with a partner of ANGELICA WINE SRL.S / MK WINE LTD or stored separately by or on behalf of the customer.

At our absolute discretion, we will consider requests for replacing unopened bottles remaining of an order in which a bottle is found to be out of condition. Claims for breakages will be allowed only if the customer notifies ANGELICA WINE SRL.S / MK WINE LTD at info(at)lady-wine.com as soon as possible (and, in any event, strictly within five working days) after delivery. The Customer must retain breakages and the accompanying packaging for examination by ANGELICA WINE SRL.S, MK WINE LTD or their respective agents.

Overdue Payment or Non-Collection of Goods

If any payment is overdue for four weeks, or if there is an earlier indication from you that payment will not be made, we reserve the right to cancel your order. If goods have not been collected within three months of being available, we reserve the right to charge you for storage.

Personal Informations

To the extent that we collect and retain any of your personal information in connection with this contract, you hereby consent to such collection and retention for the purposes of the performance of this contract and to comply with the relevant laws of the jurisdiction. We will only ever pass your personal information to a third party for the purposes of fulfilling your order, and never for marketing purposes unless you give your consent to do so.

Law

All contracts are subject to Italian law and jurisdiction. All wines are offered subject to market movement and remaining unsold.

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TERMS AND CONDITIONS - Boring but worth reading!

 

Angelica Wine SRL.S
Via Oliveta, 16 - 47030 Borghi (FC) - Italy
Tel. +39.0544.971842 | info@lady-wine.com
P.IVA 12874331007
Lady Wine is a registered trademark
Sale and consumption of the products offered on this site
are only for persons older than 18 years
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